Privacy Policy
Wolfe Ridge MFG – Privacy Policy
Effective Date: 12/29/2025
This Privacy Policy explains how Wolfe Ridge MFG (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit our website, contact us, buy our products, or request service.
We are a U.S.-based company. We do not market or direct our services to people outside the United States, but individuals located outside the U.S. may choose to purchase from us at their own initiative.
1. Information We Collect
We collect only what we need to help you:
– Personal and Contact Information: name, address, email, phone
– Order and Service Information: purchase details, warranty, support notes
– Payment Information: securely processed by trusted payment partners
– Website Information: IP address, browser type, pages viewed
– Support Content: emails, calls, texts, images, videos you share
2. How We Use Your Information
– Process and ship orders
– Provide product and service support
– Diagnose equipment issues
– Communicate updates
– Improve customer service
– Maintain security and prevent fraud
– Follow legal requirements
We do not sell your information.
3. Text Messaging and Video Support
Text or video communication is optional and used only with your consent. We do not use your number, messages, or any recordings for marketing. Please text STOP to opt-out at any time.
4. Cookies
Used for site function and improvement. Browser controls available.
5. When We Share Information
Shared only with service providers, repair partners, or legal authorities when necessary.
6. Data Retention
We keep information only as long as needed for orders, service, legal, or security purposes.
7. California Rights
California residents may request access, deletion, correction, or opt-out of selling/sharing personal data (we do not sell). Contact options included.
8. Security
We use reasonable administrative, technical, and physical safeguards.
9. Children’s Privacy
We do not knowingly collect data from children under 13.
10. Policy Updates
We will post updates if changes occur.
11. Contact Us
Wolfe Ridge MFG
Phone: 715-598-7790
Email: [email protected]
Mail: 4682 Anderson Dr., Eau Claire, WI 54703
Website: www.wolferidgemfg.com